A support platform that runs under your brand
LaunchLine is built to be sold to multiple POS sellers. Every seller gets their own branded setup, their own knowledge base, and their own escalation path.
Your brand. Your support. Your merchants.
LaunchLine is built to work as your support system, not ours. POS sellers can offer AI-driven support under their own brand and use their own support workflows, knowledge, and customer experience standards.
This makes it easier to deliver a consistent service across merchants while keeping ownership of the relationship.
- Use your own brand name and identity
- Train the agent on your support materials
- Support your merchants under your business
- Keep human escalation within your team
Built for the way POS sellers operate
Each deployment is isolated — your data, your branding, your team.
Branded for your business
Present AI support as a seamless part of your own product, not a third-party service your merchants have to navigate separately.
Configured to your knowledge
Load your own support documentation, troubleshooting guides, and product workflows so the agent speaks your language.
Designed for your merchants
Your merchants get support that feels like it comes from your team — consistent, structured, and already familiar with your POS setup.
Escalation stays in-house
When a case needs a human, it routes to your support team with the full conversation — not to a shared call centre.
Interested in white-labeling LaunchLine?
Talk to our team about what a setup would look like for your POS business.